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Customer reviews
(529 reviews)

20 March, 2021

I really enjoyed my stay in your hotel. It is modern, feels luxurious, nice soaps etc. in the bathroom, good restaurant, excellent spa, great breakfast and ski room. Mostly though it was the staff that made my stay so good. I had a few complaints (see below) which I discussed with many different people throughout the week and everyone was super understanding, friendly and went out of their way to help me (including reception, restaurant & housekeeping staff). I would be happy to stay here again! Thank you. Some constructive feedback: 1. I booked a Grand Studio room & it wasn't clear to me that this was not located in the main hotel and I would have to dress/wear shoes to get to the restaurant/spa. This should be made clear at the time of booking. However, the reception team quickly & easily moved me to another room. That was great. 2. The lights at the front of the hotel are on all night & day. This is not very environmentally friendly. Additionally, the curtains in my room did not fully block the light at night and so I ended up with only 2 hours sleep on my first night. It seems that it was not possible to turn off the lights, so housekeeping were really helpful and came up with a workaround which made the room dark. I was also offered another room change but in the end this wasn't required. 3. During Covid I could only eat at the hotel restaurant. The restaurant is really nice and a good menu/staff. However, due to personal tastes (don't like shellfish, bone-marrow etc.) I had limited options on the menu. It would be a good idea during Covid to have some more simple options or daily specials on the menu (like a simple tomato pasta) - although there was a beef tagliata special one evening.

18 March, 2021

Everything was perfect. 🙂

16 March, 2021

Bonjour J'ai passé un agréable séjour. L'hôtel est bien placé, design contemporain et le personnel accueillant

15 March, 2021

Très bel hôtel avec un super emplacement et un personnel du restaurant top niveau !!!

14 March, 2021

Fantastic hotel, great location, nice room and spa, excellent breakfast and restaurant for diner, lovely staff 😊

14 March, 2021

Your hotel and all Staff members were wonderful.

14 March, 2021

Grüezi, Der Aufenthalt im Hotel de Verbier hat uns sehr gut gefallen. Das Zimmer war gut. Hätte mir eine zweiten Sofastuhl gewünscht. Das Badezimmer ist sehr klein. Es kann sich jeweils nur einer drin bewegen. Wenn man die Tür öffnet ist man direkt bei der Toilette und dem Lavabo. Das Zimmer war sehr sauber. Das Duschmittel und die Pflegeprodukte von Byörk und Beeries haben uns sehr geschmeckt. Kann man diese Produkte in der Schweiz kaufen? Das Essen und die Bedienung im Restaurant La Nonna war sehr gut. Der Spa- Bereich war auch sehr gut. Freundliche Grüsse Anita Schmid und Pirmin Käppeli

11 March, 2021

Très bon accueil ! Nous avons passé un super séjour. Il n y a rien à demander de plus !

11 March, 2021

Vraiment parfait

09 March, 2021

Friendly and helpful staff, clean and stylish facilities, extremely confortable beds, everything is on point to enjoy a lovely little getaway (or a very long one)! Thank you!

Customer reviews
(31 reviews)

Mr Andrew Hall

20 March, 2021

I really enjoyed my stay in your hotel. It is modern, feels luxurious, nice soaps etc. in the bathroom, good restaurant, excellent spa, great breakfast and ski room. Mostly though it was the staff that made my stay so good. I had a few complaints (see below) which I discussed with many different people throughout the week and everyone was super understanding, friendly and went out of their way to help me (including reception, restaurant & housekeeping staff). I would be happy to stay here again! Thank you. Some constructive feedback: 1. I booked a Grand Studio room & it wasn't clear to me that this was not located in the main hotel and I would have to dress/wear shoes to get to the restaurant/spa. This should be made clear at the time of booking. However, the reception team quickly & easily moved me to another room. That was great. 2. The lights at the front of the hotel are on all night & day. This is not very environmentally friendly. Additionally, the curtains in my room did not fully block the light at night and so I ended up with only 2 hours sleep on my first night. It seems that it was not possible to turn off the lights, so housekeeping were really helpful and came up with a workaround which made the room dark. I was also offered another room change but in the end this wasn't required. 3. During Covid I could only eat at the hotel restaurant. The restaurant is really nice and a good menu/staff. However, due to personal tastes (don't like shellfish, bone-marrow etc.) I had limited options on the menu. It would be a good idea during Covid to have some more simple options or daily specials on the menu (like a simple tomato pasta) - although there was a beef tagliata special one evening.

Miss Elodie Charpentier

18 March, 2021

Everything was perfect. 🙂

Mr Thierry Meyer

16 March, 2021

Bonjour J'ai passé un agréable séjour. L'hôtel est bien placé, design contemporain et le personnel accueillant

Mr Jerome Mancini

15 March, 2021

Très bel hôtel avec un super emplacement et un personnel du restaurant top niveau !!!

Mr Olivier De Richemont

14 March, 2021

Fantastic hotel, great location, nice room and spa, excellent breakfast and restaurant for diner, lovely staff 😊

Miss Barbara Buczek

14 March, 2021

Your hotel and all Staff members were wonderful.

Miss Anita Schmid

14 March, 2021

Grüezi, Der Aufenthalt im Hotel de Verbier hat uns sehr gut gefallen. Das Zimmer war gut. Hätte mir eine zweiten Sofastuhl gewünscht. Das Badezimmer ist sehr klein. Es kann sich jeweils nur einer drin bewegen. Wenn man die Tür öffnet ist man direkt bei der Toilette und dem Lavabo. Das Zimmer war sehr sauber. Das Duschmittel und die Pflegeprodukte von Byörk und Beeries haben uns sehr geschmeckt. Kann man diese Produkte in der Schweiz kaufen? Das Essen und die Bedienung im Restaurant La Nonna war sehr gut. Der Spa- Bereich war auch sehr gut. Freundliche Grüsse Anita Schmid und Pirmin Käppeli

Mr Emmanuel Bolognini

11 March, 2021

Très bon accueil ! Nous avons passé un super séjour. Il n y a rien à demander de plus !

Mr Michael Ackerman

11 March, 2021

Vraiment parfait

Mr Theo Georgiadis

09 March, 2021

Friendly and helpful staff, clean and stylish facilities, extremely confortable beds, everything is on point to enjoy a lovely little getaway (or a very long one)! Thank you!